Because caring goes beyond laundry

At Galicia Laundry, we believe that running a business is about much more than delivering spotless linens. It’s about the way we treat people, the choices we make for our planet, and the integrity we bring to every interaction. Our commitment to responsibility and inclusion defines who we are — and how we work.

A culture built on respect

Respect sits at the heart of our company culture. We treat everyone — colleagues, clients, and partners — with dignity, fairness and honesty. We believe in equal opportunities for all, regardless of age, gender, identity, nationality, ability, or background.
Every member of our team contributes to the diverse fabric that makes Galicia Laundry stronger. We celebrate different perspectives and experiences because they inspire creativity, empathy and better solutions.

We stand firmly against any form of discrimination or harassment. We promote an inclusive environment where everyone feels safe, valued, and empowered to grow.

Diversity, equity and inclusion

Diversity is not a trend. It’s a commitment to see and respect every individual for who they are. Equity is about ensuring that everyone has the same chance to succeed. And inclusion means creating a space where every voice is heard and every contribution matters.

Our teams come from different cultures and walks of life, but we share a common goal: to deliver quality and care in everything we do. By embracing diverse identities and ways of thinking, we build a workplace that reflects the world around us — and the communities we serve.

We actively support continuous learning and dialogue about diversity and inclusion, because we believe progress begins with awareness and understanding.

Safe and healthy workplaces

Our people are our greatest asset. Ensuring their safety, well-being and balance between work and personal life is essential.
We maintain high standards of occupational health and safety and encourage everyone to take an active role in keeping our spaces safe. Training, prevention, and open communication are part of our daily routine.

We also value mental health and the right to disconnect — because true performance starts with people who feel well, respected and supported.

Integrity and fair practices

We conduct all our activities with integrity and transparency. Honesty and accountability guide our decisions — from how we work with clients to how we treat suppliers and employees.
We say no to corruption, unfair competition or conflicts of interest. Our Code of Conduct ensures that every action taken in the name of Galicia Laundry aligns with our values and the law.

We expect the same ethical standards from our partners, suppliers, and collaborators. Together, we build relationships based on trust and mutual respect.

Environmental commitment

As part of a global industry, we are aware of our responsibility toward the planet.
We operate with an environmental mindset — constantly improving our processes to reduce water and energy consumption, minimise waste and promote circular practices.

From using efficient washing systems to optimising delivery routes, we aim to lessen our footprint while maintaining the highest quality standards.
Small daily choices make a big difference. That’s why we encourage everyone in our team to act responsibly, both inside and outside the workplace.

Protecting privacy and data

Trust is the foundation of our business. We handle all personal data — from employees, clients and partners — with the utmost care and confidentiality, following applicable laws and best practices.
Information is collected and processed only for legitimate business purposes, stored securely and never shared without consent.
We are constantly improving our digital systems to safeguard privacy and prevent cyber threats.

Human rights and fair employment

We are committed to respecting and promoting human rights across our value chain. Forced or illegal labour has no place in our operations or among our partners.
We ensure fair pay, equal treatment and decent working conditions for everyone, regardless of their role or location.

We also support the inclusion of people with disabilities and those from underrepresented backgrounds, creating pathways for them to join and thrive within our organisation.

Supporting communities

We believe that responsibility extends beyond our walls.
Galicia Laundry supports local employment and community initiatives that promote education, sustainability and inclusion. Whenever possible, we collaborate with organisations and suppliers who share our values and contribute to social progress.

Giving back is part of who we are — from small gestures in our neighbourhoods to broader partnerships that make a lasting difference.

How we act

Our Code of Conduct is our guide to doing the right thing — always. It applies to every member of our team, in every role, and sets clear expectations for ethical, transparent, and respectful behaviour.

Each of us is responsible for:

• Acting with honesty, even when no one is watching.
• Respecting others’ dignity, diversity, and rights.
• Protecting company resources and information.
• Speaking up against misconduct or unsafe behaviour.
• Following all laws and internal policies that govern our work.

We encourage open communication. Any concern or potential breach can be reported confidentially and without fear of retaliation. Integrity is a shared responsibility.

Our vision of responsible growth

At Galicia Laundry, we care for linens — but we also care for the world around us.

Responsibility, diversity and ethics aren’t separate policies — they are part of everything we do.
We believe sustainable business is not just about profit, but about people and planet. By combining operational excellence with social and environmental awareness, we aim to create a positive impact that goes beyond our industry.

Clean work. Clear conscience. Shared future.